CGV
1. Definition
Article : Fashion product offered for sale on the site.
Client : A non-trading natural person who places an order and has full legal capacity.
Command : Commitment to purchase all the items selected by the customer via the site's e-commerce service.
Hello World: Hello World, a limited liability company with a capital of 1,000 euros, whose registered office is located 216 rue de la Convention, 75015Paris, whose identification number is893489666 RCS Paris and whose intra-community vat number is FR13893489666.
Site : website published by Hello World and accessible at the address helloworld-collective.com
Directror of publication : Héloïse Dung & Sarah Herbain
2. Application of the general conditions of sale
These general terms and conditions of sale (the " terms The terms and conditions of sale ("Terms and Conditions") apply exclusively, without restriction or reservation, to any order for an item placed via the site by any customer with Hello World.
Taking into account possible changes in the site and regulation, Hello World reserves the right to modify the GTC at any time. the new GTC will, if necessary, be brought to the customer's knowledge by online modification. The general conditions of sale applicable to any sale are those appearing on the site at the time of placing the order.
Any order on the site is conditioned by the consultation and the prior acceptance and without reservation on the part of the customer of the GTC and the applicable tariffs.
The validation of an order following the order procedure proposed on the site is the acceptance of the GTC and associated costs. These GTC prevail over any other document.
3. Creation of a customer account
To be able to place an order on the site, the customer must first create an account containing the customer's identification data (the " account »).The creation of an account is reserved for natural persons who are not traders, are at least 18 years old and have full legal capacity. The customer's registration on the site is validated by Hello World after verification of the standard form filled in by the customer. The customer receives an e-mail confirming registration.
When creating its account, the customer enters the data that allow its identification under its entire responsibilities, controls and directions, and undertakes to communicate complete, accurate and up-to-date information, and not to usurp identity of a third party, or to conceal or alter its age. The customer is obliged to always update their personal information. in the event of an error in the addressee's contact information, Hello World cannot be held responsible for the impossibility of delivering articles.
When creating your account, the customer chooses their username (email address) and password. If the chosen identifier is already assigned, the system prompts you to choose another one. The login and password are personal and confidential. The customer is solely responsible for them. The customer agrees to keep his password secret and not to disclose it under any circumstances and for any reason whatsoever. In case of suspicion of the use of the login and password by a third party, the customer must immediately alert Hello World in order to change his password and/or choose to have his account closed.
Hello World reserves the right to close any account and to refuse any sale to a customer in the following cases:
*Failure to pay for one or more previous orders;
*Misuse, unfair or fraudulent use of the order service offered on the site or not respecting any of the customer's obligations as defined in the GTC;
*Previous orders obviously validated by a professional seller customer
In that case Hello World sends an e-mail to the customer concerned at the address communicated by the latter when creating his account informing him of the disabling of his username and his password and the closure of his account..
In general, the customer is informed that his account may be terminated following the first request of the customer issued by e-mail to Hello World at the following address: helloworld-collective.com.
4. Articles
The items offered for sale are those that appear on the site on the day the customer consults the site, within the limits of available stocks. Hello World reserves the right to withdraw from sale, at any time, any item on the site and/or to replace or modify any information associated with the items on this site.
Information about the availability of items is updated automatically in real time. However, an error in the update, regardless of its origin, does not incur the responsibility of Hello World. as such, Hello World cannot be held responsible for the cancellation of an order of an item due to the depletion of the stocks. In the event of an unavailability of an item, after placing its order, the customer is informed by e-mail, its order being automatically cancelled.
The characteristics of the articles sold on the site (photographs, graphics, descriptions of the articles, etc.) may vary over time. Only the characteristics of the article displayed at the time of the order must be taken into account by the customer. In the event of errors or omissions relating to the description of an article, the responsibility of Hello World is limited to the reimbursement of the reasonable costs of returning the article incurred by the customer.
It is possible that the customer receives a part previously returned by another person as a result of an order. It is specified that Hello World only accepts the return of new, unworn and unwashed items, these conditions being checked before the returned items are restocked..
5. Orders
The taking of an order on the site is subject to the respect of the procedure set up on the site including successive stages leading to the validation of the order. it implies an obligation of payment.
The customer who places the order declares to be the natural person who opened the account associated with the order.The customer can select as many items as he/she wishes to add to bag (the " bag »). the sale of articles on the site being exclusively reserved for retail sale and private individuals, no order can be placed by professional sellers, alone or grouped, regardless of the method of marketing their products ( marketplaces on the internet, commercial galleries, intermediate, physical stores in particular). The customer acknowledges and agrees accordingly that the items can only be purchased in quantities corresponding to the average needs of a consumer, both in terms of the number of items ordered in a single order and the number of orders the usual quantity of an average consumer spent on the same product.
Hello World reserves the right to refuse an order clearly validated by a professional seller.
The bag lists the items chosen by the customer as well as the prices and related fees. The customer may freely modify the bag before the order is validated. The validation of the order by the customer is confirmation of the acceptance by the customer of the gtc, the purchased items, their price and the associated costs.
After the payment has been validated, Hello World address to the customer an email confirming his order. All orders are subject to prior acceptance by Hello World and are only definitively confirmed after the customer has received an e-mail confirming the dispatch of the article(s). The customer formally accepts the use of e-mail for confirmation by Hello World of the content of his order.
The customer may obtain the invoice for any order by sending an e-mail specifying the number of the order concerned to helloworld-collective.com.
If the customer does not receive any e-mail following his order, he is responsible for contacting the customer service of Hello World accordance with the terms and conditions described in article 12 of the GTC.
Hello World can in no way be held responsible in the event of a data entry error or transmission of a data entry error that does not allow the delivery of the confirmation e-mail and/or the articles.For any question relating to the follow-up of an order, the customer must consult his account on the site or contact the customer service according to the modalities described in article 12 of the GTC.
Hello World reserves the right to withdraw any material posted on the site at any time and to replace or modify any content or information contained therein. Despite the best efforts of Hello World to meet the expectations of its customers, it may be required to refuse to process an order after having sent the customer the confirmation email summarizing the order. Hello World shall not be liable to the customer or any third party for the decision to remove an item from the site, or for the decision to replace or modify any content or information on this site, or for the refusal to process an order after the order confirmation e-mail has been sent.
6. Prices
The prices of the articles are indicated on the website in euro, value added tax ("vat") included, but excluding:
*customs duties and other taxes, which must be paid by the customer directly to the carrier;
*shipping costs in metropolitan France, the amount of which is specified before validation of the order on the site in the "deliveries and returns" section;
*shipping costs outside metropolitan France, the amount of which is specified before validation of the order on the site in the "deliveries and returns" section;
*additional costs related to any foreign currency conversion costs, depending on the payment method chosen by the customer.
Prices take into account any discounts applicable on the day of the order.
Any new taxes or contributions, in particular environmental, are likely to be passed on to the selling price of the articles. Hello World reserves the right to modify the prices of the articles at any time, the articles being invoiced on the basis of the rates in force at the time of the validation of each order, subject to availability.
The price of the articles invoiced to the customer is the price indicated in the confirmation of the order sent to the customer by e-mail.
7. Terms of payment
The articles are payable cash at the time of the effective order.
The settlement of the articles is effected either via paypal or by credit card (cb, visa, mastercard, american express) via the secure online payment platform stripe.
The customer expressly acknowledges that the communication of his credit card number to Hello World is a debit authorization of his account up to the price of the items as indicated when confirming the order. If applicable, a notification of cancellation of order for default is sent to the customer by Hello World on the email address communicated by the customer when registering on the site.
The data recorded and stored by the Hello World evidence of the order and all past sales. The data recorded by paypal or stripe constitute proof of any financial transaction between the customer and the Hello World..
8. Delivery
Delivery means the transfer to the customer of physical possession of the item(s) (the " delivery »). The risk of loss or deterioration of the item(s) is transferred to the customer at the time of delivery.When validating its order, the customer is offered several delivery options, namely:
*delivery at home by colissimo services;
*delivery in retry point
Standard delivery at home by colissimo (with follow-up - without signature)
The delivery costs applicable to the order are determined according to the place and the delivery method chosen by the customer at the time of the validation of his order. These delivery charges are mentioned in the "deliveries and returns" section of the site, as it exists at the time of ordering.The customer receives, via the e-mail confirming the shipment of his order, the tracking number assigned to the package allowing him to follow the delivery process of his order.
Delivery is made to the delivery address indicated by the customer, it being specified that this must be the customer's home address or that of a natural or legal person of his choice. It is the customer's responsibility to provide the exact and complete information necessary for the proper delivery of his order and for the perfect supply (such as street, building, staircase, access codes, names and/or intercom numbers, etc.). ).
Delivery is deemed to have taken place as soon as the order is made available to the customer by the carrier.In case of impossibility to make the delivery due to an erroneous delivery address, no reshipment will be made and the customer will be reimbursed within 14 days from the receipt of the order by Hello World, via the means of payment used when ordering.
Hello World delivers the orders within the deadlines mentioned in the "deliveries and returns" section of the site, as it exists at the time of the order, and at the latest thirty days after the validation of the order. Hello World shall not be liable for the delay in delivery not being made or justified by a case of force majeure (as defined below in article 11 of the gtc)..
If the delivery period is exceeded, the customer may write to contact@helloworld-collective.com to request the status of the delivery and agree on a reasonable additional delivery period.
If the customer has not received his order at the end of this new reasonable delivery period, he may denounce the sale by writing to contact@helloworld-collective.com and obtain, within a maximum period of 14 (fourteen) days, the reimbursement of all sums paid with the order, via the payment method used when the order was placed. If the order had already been shipped at the time of denouncing the sale, the customer must return it to Hello World to be reimbursed. to do so, the customer writes to contact@helloworld-collective.com upon receipt of his order, specifying his name, first name, order number to obtain a prepaid return label. The items must be returned in their original packaging, new, unworn, unwashed and with the labels intact and attached.
Hello World will not be held responsible for the damaging consequences resulting from a delay in delivery.
Only the reimbursement of the sums paid at the time of the order by Hello World is possible, to the exclusion of any other form of compensation.
Delivery in pick-up point
To be define accordingly to the delivery
9.Returns and refunds
Any non-professional consumer has a right of withdrawal, without having to give reasons or pay penalties.
The customer has a period of 14 (fourteen) calendar days from the day after delivery to indicate that he wishes to make use of his right of withdrawal. Beyond the said period of 14 (fourteen) days, the sale is firm and final and no return is possible. If the 14-day period expires on a saturday, sunday or public holiday or non-working day, it shall be extended until the first business day thereafter. The customer communicates his decision to retract by sending an e-mail to the address contact@helloworld-collective.com, in which the customer specifies his name, first name, order number and references of the articles he wishes to return.
From france
The customer has two options:
*Free return by colissimo
Upon receipt of the return request made by the customer at contact@helloworld-collective.com, Hello World send the customer a prepaid return label.
The customer fills in the return form in the package and inserts the return form with the item(s) to be returned in the original package. The customer sticks the prepaid return label on his parcel and sends it at the latest within 14 days following the reception of the prepaid return label.
*Free return in pick-up point
XXXXXXXX
From the rest of the world
The return is at the customer's expense and risk via the carrier of his choice. The customer fills in the return form in the package and inserts the return form with the item(s) to be returned in the original package. The customer sends it at the latest within 14 days following the communication of his decision to withdraw.
The customer sends it at the latest within 14 days following the communication of his decision to withdraw. The return is offered to the customer in the hypothesis where the delivered article is not in conformity with the order. In this hypothesis, the customer writes to contact@helloworld-collective.com in order to receive a prepaid return label.
The refund is made on condition that Hello World has been able to recover the articles initially delivered.
The refund is made on condition that Hello World has been able to recover the articles initially delivered. Once the verification of the returned items has been carried out, Hello World undertakes to reimburse the customer as soon as possible and at the latest within 14 (fourteen) calendar days following the date of receipt of the return package, using the same means of payment as that used for the payment of the order. In the absence of respect by the customer of the GTC, Hello World will not be able to proceed to the refunding of the articles concerned. Refunds are made in euros. Any additional costs related to the conversion of foreign currencies are to be paid by the customer.
This return and refund procedure is exclusive of any exchange.
10. Legal assurances
Article not complying with the order or having an apparent defect
The presence of an apparent defect on an article must give rise to a complaint by e-mail (contact@helloworld-collective.com).
Any complaint must explain the defect concerned. Failing this, no complaint is admissible, and no return or exchange is possible. The article must be returned in its original packaging, new and unworn, unwashed and with the labels intact and attached, with the references of the initial order and a copy of the complaint to the head office of Hello World, after sending an e-mail indicating the apparent defect of the article referred to above
The cases of apparent vice give rise to the content of the customer's claim either to the establishment of a credit to the customer or to the replacement of the item or to the customer's outright reimbursement within 14 (fourteen) days. In case of non-compliance with the return procedure, no exchange or reimbursement or having is possible.
In addition, Hello World guarantees consumers of compliance defects (articles l. 217-4 and following of the consumer code) and latent defects (articles 1641 and following of the civil code) for the articles on sale on the site under the following conditions:
Noncompliance
The client :
*has a period of 2 (two) years from the delivery of the article to act on the lack of conformity of the article;
*is exempted from proving the existence of the lack of conformity of the goods during the 6 (six) months following the delivery of the article;
*may choose between repairing or replacing the item, subject to the cost conditions provided for in Article l. 217-9 of the Consumer Code.
*if the repair and replacement of the property is impossible, and in particular if the item is no longer available in stock at the time the customer argues for the non-conformity of the item, the purchaser may return the property and be refunded the price or retain the property and make a part of the price.
Hidden defects
The customer can implement the legal guarantee under the hidden defects of the thing sold, within the meaning of articles 1641 and following of the civil code, in the event that a hidden defect, prior to the sale and inherent in the article sold, makes this article unsuitable for its use or reduces this use to such an extent that the customer would not have acquired it, or would have given only a lower price, if he had known about it.
The hidden defect must be a defect that something even used should not present. Thus, the guarantee of hidden defects cannot be retained when the defect is only the result of normal wear and tear of the thing or its prolonged use or even when the defect comes from improper use of the thing.The legal warranty of latent defects allows the customer, within 2 (two) years from the discovery of the defect, either to keep the item and ask for a reduction of the price, either to make the item and ask for reimbursement of the price paid, in accordance with article 1644 of the civil code.
Responsibility
Hypertext links established in the direction of other sites from the site helloworld-collective.com cannot, under any circumstances, incur the responsibility of the director of publication.
Hello World is only liable for any direct and foreseeable damage at the time of the use of the site or the conclusion of the sales contract with the customer, to the exclusion of any indirect damage. Hello World's liability with respect to any item purchased on the site is strictly limited to the purchase price of the item.
Hello World will not be liable for any of the following losses, regardless of their origin:
*loss of revenue or sales ;
*operating loss ;
*loss of profits or contracts ;
*expected loss of savings ;
*data loss ;
*loss of work or management time ;
*image damage;
*loss of opportunity, including ordering an item ;;
*moral damage.
Hello World reserves the right to modify the information contained in this site at any time and without notice.
Hello World undertakes to describe the items sold on the site as accurately as possible and to ensure that the information published on the site is updated in the best possible conditions. However, Hello World cannot guarantee the accuracy, precision or completeness of the information made available to customers on the site.
In case of non-substantial differences between the photos of presentation of the articles on the site, texts and illustrations and the ordered articles, the responsibility of Hello World will not be committed.
The documents, descriptions and information relating to the articles appearing on the site are not covered by any guarantee, explicit or implicit, with the exception of the guarantees provided by law.
Hello World makes no warranty regarding any harm that may be caused by the transmission of a computer virus, worm, time bomb, trojan horse, cancelbot, logic bomb or any other form of programming routine designed to damage, destroy or otherwise impair the functionality of a computer, including any transmission resulting from a download of any content by the customer, the software used by the customer to download content, or the software used by the customer to download content, destroy or otherwise impair the functionality of a computer or interfere with the proper working of a computer, including any transmission resulting from a download of any Content by the Customer, the software used by the Customer to download the Content, or the website or server that makes the Content available.
In this regard, the customer acknowledges that it is the customer's responsibility to install appropriate anti-virus and security software on its computer hardware and other devices to protect against harmful bugs, viruses and other such programming routines.
The customer acknowledges that he/she assumes all risks associated with any content downloaded or otherwise obtained through the use of the site and agrees that he/she is solely responsible for any damage to his/her computer system or loss of data that results from the download of such content.
Hello World is only obliged to deliver items that comply with the contractual provisions. items are considered to comply with the contractual provisions if the following conditions are met: (i) they must conform to the description and possess the characteristics set out on the website; (ii) they must be suitable for the purposes for which items of this kind are generally designed; (iii) they must meet the quality and resistance criteria that are generally accepted for items of the same kind and that can reasonably be expected.
The responsibility of Hello World may not be withheld in the event of breach of any of its contractual obligations resulting from a fortuitous case or a case of force majeure as defined by the jurisprudence of the french courts and tribunals.
Particular Hello World shall not be liable for any non-performance or delay in the execution of oe.All of the obligations of Hello World and of the customer are suspended for the duration of the case of force majeure, without compensation, and the execution and delivery times will be extended accordingly. Hello World will endeavour as far as possible to find a solution enabling it to fulfil its contractual obligations despite the case of force majeure. If the case of force majeure lasts for more than 3 (three) months, the transaction concerned may be terminated at the request of Hello World or the customer without compensation on either side. Failure to pay by the customer cannot be justified by a case of force majeure. Orders, caused by events beyond its control (" case of force majeure »).
A force majeure event includes any act, event, failure to perform, omission or accident beyond the control of Hello World and includes in particular, without limitation:
*strikes, factory closures ;
*war, invasion, terrorist attack or threat of terrorist attack, civil unrest or war, riot;
*disaster, natural disasters or epidemics ;
*inability to use private or public transport due to strikes, breakdowns or accidents;
*inability to use public and private telecommunications networks;
*of the princ.
12. Customer Service
For any information or question, for order follow-up, or to invoke the warranty, the customer must contact customer service by filling out the contact form located on the "contact" page of the site or by e-mail at the following address: contact@helloworld-collective.com.
13. Personal data protection
The customer is informed and agrees that his or her personal data may be collected on the site and used by Hello World acting as head of processing within the meaning of law 78-17 of 6 january 1978 on information technology, files and freedoms as amended on 20 January 2017 and as amended by the general regulation (eu) on the protection of 2016/679 data dated 27 april 2016 (' it law and freedoms »).
Hello World is committed to protecting and ensuring the security and confidentiality of its customers' personal data in accordance with the French data protection act, in particular by taking all necessary precautions to prevent such data from being distorted, damaged or accessed by unauthorized third parties. It is specified that the site is hosted by shopify, inc., which provides to Hello World an online e-commerce platform to sell products and services and that the customer's personal data is stored via shopify's data storage, its databases and the general shopify application. shopify stores this personal data on a secure server protected by a firewall. If the customer is located in the European economic area, the customer's personal data is processed by shopify's Irish subsidiary, shopify international ltd.
In the event of a personal data breach, Hello World shall notify the CNIL of the breach in question as soon as possible. If the personal data breach is likely to result in a high risk to the rights and freedoms of a customer, Hello World shall inform the person concerned of the personal data breach as soon as possible.
The personal data of the customers can be transmitted to the service providers and contractual partners who, as subcontractors within the meaning of the data-processing law and freedoms, intervene and contribute directly to the management of the orders and for which it is absolutely necessary to reach the personal data informed by the customer at the time of the creation and the use of its account (identity, postal address, telephone number, address e-mail). The subcontractors can act only on instruction of Hello World.
Personal data is also kept for security purposes, in order to comply with legal and regulatory obligations and to enable us to Hello World improve and personalise the services offered to customers and to inform them of offers and commercial information related to the brand.
The customer's personal data is kept only for the time strictly necessary for the purposes previously stated. in particular, the customer's personal data that is collected :
*for the purpose of managing orders and customer relations and informing customers cannot be kept beyond the time strictly necessary to manage the commercial relationship with the customer;
*for commercial prospecting purposes may be kept for a period of three years from the end of the commercial relationship with the customer.
The personal data of non-customer prospects may be kept for a period of three years from the date of their collection by Hello World or the last contact from the prospect.
If the customer chooses a direct payment gateway to complete his order, Shopify records his credit card data, which is encrypted through the pci-dss (payment card industry data security standard) data protection standard. The data relating to the purchase transaction is kept only as long as it takes to complete the purchase transaction and is deleted as soon as the transaction is completed.
All direct payment gateways comply with the standards established by the PCI-DSS, as managed by the PCI security standards council (PCI), which is the result of collective work between trademarks such as Visa, Mastercard, American Express and discover. PCI-DSS requirements help ensure the secure management of credit card information by Hello World and its service providers. For more information, the customer is prompted to read the terms of use of Shopify (https://www.shopify.com/legal/terms) or its privacy policy (https://www.shopify.com/legal/privacy).
In accordance with the French Data Protection Act, the customer has the right to access, rectify and object to personal data concerning him or her and the right to lodge a complaint with a supervisory authority, the right to limit processing, the right to have data deleted and the right to data portability (hereinafter referred to as the " data processing rights and freedoms »).
To exercise one or more of the rights to information technology and civil liberties, the customer must send a request by e-mail or by post to the address below, indicating his surname, first name, e-mail address and customer references:
Hello World
Service client
Adresse : 216 rue de la Convention, 75015, Paris
E-mail : contact@helloworld-collective.com
Each request must be signed and accompanied by a photocopy of an identity document bearing the customer's signature and specify the reply address.The reply to the request made on the basis of one or more rights to information technology and civil liberties will be sent within one month of receipt of the request. Hello World may keep data relating to identity documents, from the date of receipt of these documents, for one year for the exercise of the right of access and for three years for the exercise of the right of opposition.
The customer can also access the information concerning him/her and make any necessary corrections directly on the site by going to his/her account.The customer may communicate to Hello World particular directives in which he or she defines the manner in which he or she intends to exercise, after his or her death, his or her computer rights and freedoms in accordance with the data protection act.
14. Commercial offers & newsletters
Hello World may send customers information about articles and commercial offers by mail, e-mail, sms, telephone or via all the web spaces run by Hello World on social networks, subject to prior acceptance.
The customer has the right to oppose at any time, free of charge, these commercial prospecting mailings:
*by means of a declaration without ambiguity to the e-mail address contact@helloworld-collective.com or at : Hello World - Service client, 216 rue de la Convention, 75015, Paris ;
*if by e-mail, clicking on the "unsubscribe" link at the bottom of each email;
*if by sms, answering stop to sms;
*if via all the web spaces animated by Hello World on social networks, by unsubscribing from the page Hello World.
15. Cookies
When consulting the site, information about the browsing of customers is likely to be recorded in "cookies" files installed on their terminal (computer, tablet, smartphone).These cookies are issued in order to facilitate the browsing of the site and allow to recognise the browser of the customers when they are connected to the site.
Cookies are only installed after acceptance by the customer, the continuation of the navigation on the site worth accepting.Most browsers accept cookies automatically, but the client may at any time choose whether or not to accept cookies from its browser settings, often located in the "tools" menu or "preferences" of its browser. Any settings implemented by the customer may adversely affect their user experience and parts of the site may not be accessible in their entirety.br>
The site uses computer applications from third parties, which allow the customer to share content of the site with other people or to make known to these other people his opinion regarding content of the site (social networks such as facebook, "google +", "twitter", etc.). When the customer consults a page of the site containing a button "share" or "i like", his browser establishes a direct connection with the servers of the social network concerned. if it is connected to the social network during navigation, the application buttons can be used to link the pages viewed to its account. If it interacts by means of plug-ins, for example by clicking on the button "like" or leaving a comment, the corresponding information will be transmitted to the social network concerned and published on its account. If the customer does not want social networks to link the information collected via the site to his account, he must disconnect from the social network concerned before visiting the site.
Hello World is under no circumstances responsible whatsoever for the content or operation of any of the social networks, including those that may be linked to the site. To understand how social networking sites use information about the customer's activities on our website and on the internet, the customer is invited to read their respective terms of use and privacy policies.
16. Intellectual property, domain name and website
The reproduction or representation, in whole or in part, of the pages, data and any other constituent of the site helloworld-collective.com, by any process or support whatsoever, without prior written authorisation of Hello World , is prohibited (with the exception of copies for private use and those made for the purposes of the press) and constitutes an infringement punishable by the intellectual property code, which may incur civil and/or criminal liability for its author.
The trademarks appearing on this website, in particular the "Hello World" trademarks, are registered trademarks of Hello World. Any reproduction in whole or in part or any use of these trademarks without the prior written consent of their owner is prohibited.
Hello World is the exclusive owner of all the elements (models, illustrations, images, soundtracks, texts, logos, brands...) constituting the site. It is therefore forbidden to reproduce in any form whatsoever, directly or indirectly, the elements referred to in the previous paragraph, as well as to alter the trademarks, patents, names, acronyms, logos, colours, graphics or other signs appearing on the elements made available on the site, and more generally to use or exploit these elements other than in the context of the performance of the present.
As such, the reproduction or use of all or part of these elements is only authorised for the exclusive purpose of information for personal and private use, any reproduction and any use of copies made for other purposes being expressly prohibited.
17. Partial Disability
If one or more stipulations of the gtc are held for invalid or declared as such pursuant to a law, regulation or following a final decision of a competent court, the other stipulations shall retain all their strength and scope.
18. Non-waive
No tolerance, inaction or inertia of Hello World may not be construed as waiving its rights under the terms of the GTC.
19. Applicable law - competent jurisdiction
The GTC are subjected to French law. In the event of a dispute, the customer and Hello World may have recourse to conventional mediation. Hello World informs the customer in this respect of the existence of alternative methods of settling disputes such as mediation or arbitration.
The client may contact the dispute resolution platform put online by the european commission at the following address: http://ec.europa.eu/consumers/odr/.
Any dispute relating to the execution or breaking of a sale, the interpretation, execution or termination of these GTC shall be subject, in the absence of an amicable agreement, to the legally competent courts.
Article : Fashion product offered for sale on the site.
Client : A non-trading natural person who places an order and has full legal capacity.
Command : Commitment to purchase all the items selected by the customer via the site's e-commerce service.
Hello World: Hello World, a limited liability company with a capital of 1,000 euros, whose registered office is located 216 rue de la Convention, 75015Paris, whose identification number is893489666 RCS Paris and whose intra-community vat number is FR13893489666.
Site : website published by Hello World and accessible at the address helloworld-collective.com
Directror of publication : Héloïse Dung & Sarah Herbain
2. Application of the general conditions of sale
These general terms and conditions of sale (the " terms The terms and conditions of sale ("Terms and Conditions") apply exclusively, without restriction or reservation, to any order for an item placed via the site by any customer with Hello World.
Taking into account possible changes in the site and regulation, Hello World reserves the right to modify the GTC at any time. the new GTC will, if necessary, be brought to the customer's knowledge by online modification. The general conditions of sale applicable to any sale are those appearing on the site at the time of placing the order.
Any order on the site is conditioned by the consultation and the prior acceptance and without reservation on the part of the customer of the GTC and the applicable tariffs.
The validation of an order following the order procedure proposed on the site is the acceptance of the GTC and associated costs. These GTC prevail over any other document.
3. Creation of a customer account
To be able to place an order on the site, the customer must first create an account containing the customer's identification data (the " account »).The creation of an account is reserved for natural persons who are not traders, are at least 18 years old and have full legal capacity. The customer's registration on the site is validated by Hello World after verification of the standard form filled in by the customer. The customer receives an e-mail confirming registration.
When creating its account, the customer enters the data that allow its identification under its entire responsibilities, controls and directions, and undertakes to communicate complete, accurate and up-to-date information, and not to usurp identity of a third party, or to conceal or alter its age. The customer is obliged to always update their personal information. in the event of an error in the addressee's contact information, Hello World cannot be held responsible for the impossibility of delivering articles.
When creating your account, the customer chooses their username (email address) and password. If the chosen identifier is already assigned, the system prompts you to choose another one. The login and password are personal and confidential. The customer is solely responsible for them. The customer agrees to keep his password secret and not to disclose it under any circumstances and for any reason whatsoever. In case of suspicion of the use of the login and password by a third party, the customer must immediately alert Hello World in order to change his password and/or choose to have his account closed.
Hello World reserves the right to close any account and to refuse any sale to a customer in the following cases:
*Failure to pay for one or more previous orders;
*Misuse, unfair or fraudulent use of the order service offered on the site or not respecting any of the customer's obligations as defined in the GTC;
*Previous orders obviously validated by a professional seller customer
In that case Hello World sends an e-mail to the customer concerned at the address communicated by the latter when creating his account informing him of the disabling of his username and his password and the closure of his account..
In general, the customer is informed that his account may be terminated following the first request of the customer issued by e-mail to Hello World at the following address: helloworld-collective.com.
4. Articles
The items offered for sale are those that appear on the site on the day the customer consults the site, within the limits of available stocks. Hello World reserves the right to withdraw from sale, at any time, any item on the site and/or to replace or modify any information associated with the items on this site.
Information about the availability of items is updated automatically in real time. However, an error in the update, regardless of its origin, does not incur the responsibility of Hello World. as such, Hello World cannot be held responsible for the cancellation of an order of an item due to the depletion of the stocks. In the event of an unavailability of an item, after placing its order, the customer is informed by e-mail, its order being automatically cancelled.
The characteristics of the articles sold on the site (photographs, graphics, descriptions of the articles, etc.) may vary over time. Only the characteristics of the article displayed at the time of the order must be taken into account by the customer. In the event of errors or omissions relating to the description of an article, the responsibility of Hello World is limited to the reimbursement of the reasonable costs of returning the article incurred by the customer.
It is possible that the customer receives a part previously returned by another person as a result of an order. It is specified that Hello World only accepts the return of new, unworn and unwashed items, these conditions being checked before the returned items are restocked..
5. Orders
The taking of an order on the site is subject to the respect of the procedure set up on the site including successive stages leading to the validation of the order. it implies an obligation of payment.
The customer who places the order declares to be the natural person who opened the account associated with the order.The customer can select as many items as he/she wishes to add to bag (the " bag »). the sale of articles on the site being exclusively reserved for retail sale and private individuals, no order can be placed by professional sellers, alone or grouped, regardless of the method of marketing their products ( marketplaces on the internet, commercial galleries, intermediate, physical stores in particular). The customer acknowledges and agrees accordingly that the items can only be purchased in quantities corresponding to the average needs of a consumer, both in terms of the number of items ordered in a single order and the number of orders the usual quantity of an average consumer spent on the same product.
Hello World reserves the right to refuse an order clearly validated by a professional seller.
The bag lists the items chosen by the customer as well as the prices and related fees. The customer may freely modify the bag before the order is validated. The validation of the order by the customer is confirmation of the acceptance by the customer of the gtc, the purchased items, their price and the associated costs.
After the payment has been validated, Hello World address to the customer an email confirming his order. All orders are subject to prior acceptance by Hello World and are only definitively confirmed after the customer has received an e-mail confirming the dispatch of the article(s). The customer formally accepts the use of e-mail for confirmation by Hello World of the content of his order.
The customer may obtain the invoice for any order by sending an e-mail specifying the number of the order concerned to helloworld-collective.com.
If the customer does not receive any e-mail following his order, he is responsible for contacting the customer service of Hello World accordance with the terms and conditions described in article 12 of the GTC.
Hello World can in no way be held responsible in the event of a data entry error or transmission of a data entry error that does not allow the delivery of the confirmation e-mail and/or the articles.For any question relating to the follow-up of an order, the customer must consult his account on the site or contact the customer service according to the modalities described in article 12 of the GTC.
Hello World reserves the right to withdraw any material posted on the site at any time and to replace or modify any content or information contained therein. Despite the best efforts of Hello World to meet the expectations of its customers, it may be required to refuse to process an order after having sent the customer the confirmation email summarizing the order. Hello World shall not be liable to the customer or any third party for the decision to remove an item from the site, or for the decision to replace or modify any content or information on this site, or for the refusal to process an order after the order confirmation e-mail has been sent.
6. Prices
The prices of the articles are indicated on the website in euro, value added tax ("vat") included, but excluding:
*customs duties and other taxes, which must be paid by the customer directly to the carrier;
*shipping costs in metropolitan France, the amount of which is specified before validation of the order on the site in the "deliveries and returns" section;
*shipping costs outside metropolitan France, the amount of which is specified before validation of the order on the site in the "deliveries and returns" section;
*additional costs related to any foreign currency conversion costs, depending on the payment method chosen by the customer.
Prices take into account any discounts applicable on the day of the order.
Any new taxes or contributions, in particular environmental, are likely to be passed on to the selling price of the articles. Hello World reserves the right to modify the prices of the articles at any time, the articles being invoiced on the basis of the rates in force at the time of the validation of each order, subject to availability.
The price of the articles invoiced to the customer is the price indicated in the confirmation of the order sent to the customer by e-mail.
7. Terms of payment
The articles are payable cash at the time of the effective order.
The settlement of the articles is effected either via paypal or by credit card (cb, visa, mastercard, american express) via the secure online payment platform stripe.
The customer expressly acknowledges that the communication of his credit card number to Hello World is a debit authorization of his account up to the price of the items as indicated when confirming the order. If applicable, a notification of cancellation of order for default is sent to the customer by Hello World on the email address communicated by the customer when registering on the site.
The data recorded and stored by the Hello World evidence of the order and all past sales. The data recorded by paypal or stripe constitute proof of any financial transaction between the customer and the Hello World..
8. Delivery
Delivery means the transfer to the customer of physical possession of the item(s) (the " delivery »). The risk of loss or deterioration of the item(s) is transferred to the customer at the time of delivery.When validating its order, the customer is offered several delivery options, namely:
*delivery at home by colissimo services;
*delivery in retry point
Standard delivery at home by colissimo (with follow-up - without signature)
The delivery costs applicable to the order are determined according to the place and the delivery method chosen by the customer at the time of the validation of his order. These delivery charges are mentioned in the "deliveries and returns" section of the site, as it exists at the time of ordering.The customer receives, via the e-mail confirming the shipment of his order, the tracking number assigned to the package allowing him to follow the delivery process of his order.
Delivery is made to the delivery address indicated by the customer, it being specified that this must be the customer's home address or that of a natural or legal person of his choice. It is the customer's responsibility to provide the exact and complete information necessary for the proper delivery of his order and for the perfect supply (such as street, building, staircase, access codes, names and/or intercom numbers, etc.). ).
Delivery is deemed to have taken place as soon as the order is made available to the customer by the carrier.In case of impossibility to make the delivery due to an erroneous delivery address, no reshipment will be made and the customer will be reimbursed within 14 days from the receipt of the order by Hello World, via the means of payment used when ordering.
Hello World delivers the orders within the deadlines mentioned in the "deliveries and returns" section of the site, as it exists at the time of the order, and at the latest thirty days after the validation of the order. Hello World shall not be liable for the delay in delivery not being made or justified by a case of force majeure (as defined below in article 11 of the gtc)..
If the delivery period is exceeded, the customer may write to contact@helloworld-collective.com to request the status of the delivery and agree on a reasonable additional delivery period.
If the customer has not received his order at the end of this new reasonable delivery period, he may denounce the sale by writing to contact@helloworld-collective.com and obtain, within a maximum period of 14 (fourteen) days, the reimbursement of all sums paid with the order, via the payment method used when the order was placed. If the order had already been shipped at the time of denouncing the sale, the customer must return it to Hello World to be reimbursed. to do so, the customer writes to contact@helloworld-collective.com upon receipt of his order, specifying his name, first name, order number to obtain a prepaid return label. The items must be returned in their original packaging, new, unworn, unwashed and with the labels intact and attached.
Hello World will not be held responsible for the damaging consequences resulting from a delay in delivery.
Only the reimbursement of the sums paid at the time of the order by Hello World is possible, to the exclusion of any other form of compensation.
Delivery in pick-up point
To be define accordingly to the delivery
9.Returns and refunds
Any non-professional consumer has a right of withdrawal, without having to give reasons or pay penalties.
The customer has a period of 14 (fourteen) calendar days from the day after delivery to indicate that he wishes to make use of his right of withdrawal. Beyond the said period of 14 (fourteen) days, the sale is firm and final and no return is possible. If the 14-day period expires on a saturday, sunday or public holiday or non-working day, it shall be extended until the first business day thereafter. The customer communicates his decision to retract by sending an e-mail to the address contact@helloworld-collective.com, in which the customer specifies his name, first name, order number and references of the articles he wishes to return.
From france
The customer has two options:
*Free return by colissimo
Upon receipt of the return request made by the customer at contact@helloworld-collective.com, Hello World send the customer a prepaid return label.
The customer fills in the return form in the package and inserts the return form with the item(s) to be returned in the original package. The customer sticks the prepaid return label on his parcel and sends it at the latest within 14 days following the reception of the prepaid return label.
*Free return in pick-up point
XXXXXXXX
From the rest of the world
The return is at the customer's expense and risk via the carrier of his choice. The customer fills in the return form in the package and inserts the return form with the item(s) to be returned in the original package. The customer sends it at the latest within 14 days following the communication of his decision to withdraw.
The customer sends it at the latest within 14 days following the communication of his decision to withdraw. The return is offered to the customer in the hypothesis where the delivered article is not in conformity with the order. In this hypothesis, the customer writes to contact@helloworld-collective.com in order to receive a prepaid return label.
The refund is made on condition that Hello World has been able to recover the articles initially delivered.
The refund is made on condition that Hello World has been able to recover the articles initially delivered. Once the verification of the returned items has been carried out, Hello World undertakes to reimburse the customer as soon as possible and at the latest within 14 (fourteen) calendar days following the date of receipt of the return package, using the same means of payment as that used for the payment of the order. In the absence of respect by the customer of the GTC, Hello World will not be able to proceed to the refunding of the articles concerned. Refunds are made in euros. Any additional costs related to the conversion of foreign currencies are to be paid by the customer.
This return and refund procedure is exclusive of any exchange.
10. Legal assurances
Article not complying with the order or having an apparent defect
The presence of an apparent defect on an article must give rise to a complaint by e-mail (contact@helloworld-collective.com).
Any complaint must explain the defect concerned. Failing this, no complaint is admissible, and no return or exchange is possible. The article must be returned in its original packaging, new and unworn, unwashed and with the labels intact and attached, with the references of the initial order and a copy of the complaint to the head office of Hello World, after sending an e-mail indicating the apparent defect of the article referred to above
The cases of apparent vice give rise to the content of the customer's claim either to the establishment of a credit to the customer or to the replacement of the item or to the customer's outright reimbursement within 14 (fourteen) days. In case of non-compliance with the return procedure, no exchange or reimbursement or having is possible.
In addition, Hello World guarantees consumers of compliance defects (articles l. 217-4 and following of the consumer code) and latent defects (articles 1641 and following of the civil code) for the articles on sale on the site under the following conditions:
Noncompliance
The client :
*has a period of 2 (two) years from the delivery of the article to act on the lack of conformity of the article;
*is exempted from proving the existence of the lack of conformity of the goods during the 6 (six) months following the delivery of the article;
*may choose between repairing or replacing the item, subject to the cost conditions provided for in Article l. 217-9 of the Consumer Code.
*if the repair and replacement of the property is impossible, and in particular if the item is no longer available in stock at the time the customer argues for the non-conformity of the item, the purchaser may return the property and be refunded the price or retain the property and make a part of the price.
Hidden defects
The customer can implement the legal guarantee under the hidden defects of the thing sold, within the meaning of articles 1641 and following of the civil code, in the event that a hidden defect, prior to the sale and inherent in the article sold, makes this article unsuitable for its use or reduces this use to such an extent that the customer would not have acquired it, or would have given only a lower price, if he had known about it.
The hidden defect must be a defect that something even used should not present. Thus, the guarantee of hidden defects cannot be retained when the defect is only the result of normal wear and tear of the thing or its prolonged use or even when the defect comes from improper use of the thing.The legal warranty of latent defects allows the customer, within 2 (two) years from the discovery of the defect, either to keep the item and ask for a reduction of the price, either to make the item and ask for reimbursement of the price paid, in accordance with article 1644 of the civil code.
Responsibility
Hypertext links established in the direction of other sites from the site helloworld-collective.com cannot, under any circumstances, incur the responsibility of the director of publication.
Hello World is only liable for any direct and foreseeable damage at the time of the use of the site or the conclusion of the sales contract with the customer, to the exclusion of any indirect damage. Hello World's liability with respect to any item purchased on the site is strictly limited to the purchase price of the item.
Hello World will not be liable for any of the following losses, regardless of their origin:
*loss of revenue or sales ;
*operating loss ;
*loss of profits or contracts ;
*expected loss of savings ;
*data loss ;
*loss of work or management time ;
*image damage;
*loss of opportunity, including ordering an item ;;
*moral damage.
Hello World reserves the right to modify the information contained in this site at any time and without notice.
Hello World undertakes to describe the items sold on the site as accurately as possible and to ensure that the information published on the site is updated in the best possible conditions. However, Hello World cannot guarantee the accuracy, precision or completeness of the information made available to customers on the site.
In case of non-substantial differences between the photos of presentation of the articles on the site, texts and illustrations and the ordered articles, the responsibility of Hello World will not be committed.
The documents, descriptions and information relating to the articles appearing on the site are not covered by any guarantee, explicit or implicit, with the exception of the guarantees provided by law.
Hello World makes no warranty regarding any harm that may be caused by the transmission of a computer virus, worm, time bomb, trojan horse, cancelbot, logic bomb or any other form of programming routine designed to damage, destroy or otherwise impair the functionality of a computer, including any transmission resulting from a download of any content by the customer, the software used by the customer to download content, or the software used by the customer to download content, destroy or otherwise impair the functionality of a computer or interfere with the proper working of a computer, including any transmission resulting from a download of any Content by the Customer, the software used by the Customer to download the Content, or the website or server that makes the Content available.
In this regard, the customer acknowledges that it is the customer's responsibility to install appropriate anti-virus and security software on its computer hardware and other devices to protect against harmful bugs, viruses and other such programming routines.
The customer acknowledges that he/she assumes all risks associated with any content downloaded or otherwise obtained through the use of the site and agrees that he/she is solely responsible for any damage to his/her computer system or loss of data that results from the download of such content.
Hello World is only obliged to deliver items that comply with the contractual provisions. items are considered to comply with the contractual provisions if the following conditions are met: (i) they must conform to the description and possess the characteristics set out on the website; (ii) they must be suitable for the purposes for which items of this kind are generally designed; (iii) they must meet the quality and resistance criteria that are generally accepted for items of the same kind and that can reasonably be expected.
The responsibility of Hello World may not be withheld in the event of breach of any of its contractual obligations resulting from a fortuitous case or a case of force majeure as defined by the jurisprudence of the french courts and tribunals.
Particular Hello World shall not be liable for any non-performance or delay in the execution of oe.All of the obligations of Hello World and of the customer are suspended for the duration of the case of force majeure, without compensation, and the execution and delivery times will be extended accordingly. Hello World will endeavour as far as possible to find a solution enabling it to fulfil its contractual obligations despite the case of force majeure. If the case of force majeure lasts for more than 3 (three) months, the transaction concerned may be terminated at the request of Hello World or the customer without compensation on either side. Failure to pay by the customer cannot be justified by a case of force majeure. Orders, caused by events beyond its control (" case of force majeure »).
A force majeure event includes any act, event, failure to perform, omission or accident beyond the control of Hello World and includes in particular, without limitation:
*strikes, factory closures ;
*war, invasion, terrorist attack or threat of terrorist attack, civil unrest or war, riot;
*disaster, natural disasters or epidemics ;
*inability to use private or public transport due to strikes, breakdowns or accidents;
*inability to use public and private telecommunications networks;
*of the princ.
12. Customer Service
For any information or question, for order follow-up, or to invoke the warranty, the customer must contact customer service by filling out the contact form located on the "contact" page of the site or by e-mail at the following address: contact@helloworld-collective.com.
13. Personal data protection
The customer is informed and agrees that his or her personal data may be collected on the site and used by Hello World acting as head of processing within the meaning of law 78-17 of 6 january 1978 on information technology, files and freedoms as amended on 20 January 2017 and as amended by the general regulation (eu) on the protection of 2016/679 data dated 27 april 2016 (' it law and freedoms »).
Hello World is committed to protecting and ensuring the security and confidentiality of its customers' personal data in accordance with the French data protection act, in particular by taking all necessary precautions to prevent such data from being distorted, damaged or accessed by unauthorized third parties. It is specified that the site is hosted by shopify, inc., which provides to Hello World an online e-commerce platform to sell products and services and that the customer's personal data is stored via shopify's data storage, its databases and the general shopify application. shopify stores this personal data on a secure server protected by a firewall. If the customer is located in the European economic area, the customer's personal data is processed by shopify's Irish subsidiary, shopify international ltd.
In the event of a personal data breach, Hello World shall notify the CNIL of the breach in question as soon as possible. If the personal data breach is likely to result in a high risk to the rights and freedoms of a customer, Hello World shall inform the person concerned of the personal data breach as soon as possible.
The personal data of the customers can be transmitted to the service providers and contractual partners who, as subcontractors within the meaning of the data-processing law and freedoms, intervene and contribute directly to the management of the orders and for which it is absolutely necessary to reach the personal data informed by the customer at the time of the creation and the use of its account (identity, postal address, telephone number, address e-mail). The subcontractors can act only on instruction of Hello World.
Personal data is also kept for security purposes, in order to comply with legal and regulatory obligations and to enable us to Hello World improve and personalise the services offered to customers and to inform them of offers and commercial information related to the brand.
The customer's personal data is kept only for the time strictly necessary for the purposes previously stated. in particular, the customer's personal data that is collected :
*for the purpose of managing orders and customer relations and informing customers cannot be kept beyond the time strictly necessary to manage the commercial relationship with the customer;
*for commercial prospecting purposes may be kept for a period of three years from the end of the commercial relationship with the customer.
The personal data of non-customer prospects may be kept for a period of three years from the date of their collection by Hello World or the last contact from the prospect.
If the customer chooses a direct payment gateway to complete his order, Shopify records his credit card data, which is encrypted through the pci-dss (payment card industry data security standard) data protection standard. The data relating to the purchase transaction is kept only as long as it takes to complete the purchase transaction and is deleted as soon as the transaction is completed.
All direct payment gateways comply with the standards established by the PCI-DSS, as managed by the PCI security standards council (PCI), which is the result of collective work between trademarks such as Visa, Mastercard, American Express and discover. PCI-DSS requirements help ensure the secure management of credit card information by Hello World and its service providers. For more information, the customer is prompted to read the terms of use of Shopify (https://www.shopify.com/legal/terms) or its privacy policy (https://www.shopify.com/legal/privacy).
In accordance with the French Data Protection Act, the customer has the right to access, rectify and object to personal data concerning him or her and the right to lodge a complaint with a supervisory authority, the right to limit processing, the right to have data deleted and the right to data portability (hereinafter referred to as the " data processing rights and freedoms »).
To exercise one or more of the rights to information technology and civil liberties, the customer must send a request by e-mail or by post to the address below, indicating his surname, first name, e-mail address and customer references:
Hello World
Service client
Adresse : 216 rue de la Convention, 75015, Paris
E-mail : contact@helloworld-collective.com
Each request must be signed and accompanied by a photocopy of an identity document bearing the customer's signature and specify the reply address.The reply to the request made on the basis of one or more rights to information technology and civil liberties will be sent within one month of receipt of the request. Hello World may keep data relating to identity documents, from the date of receipt of these documents, for one year for the exercise of the right of access and for three years for the exercise of the right of opposition.
The customer can also access the information concerning him/her and make any necessary corrections directly on the site by going to his/her account.The customer may communicate to Hello World particular directives in which he or she defines the manner in which he or she intends to exercise, after his or her death, his or her computer rights and freedoms in accordance with the data protection act.
14. Commercial offers & newsletters
Hello World may send customers information about articles and commercial offers by mail, e-mail, sms, telephone or via all the web spaces run by Hello World on social networks, subject to prior acceptance.
The customer has the right to oppose at any time, free of charge, these commercial prospecting mailings:
*by means of a declaration without ambiguity to the e-mail address contact@helloworld-collective.com or at : Hello World - Service client, 216 rue de la Convention, 75015, Paris ;
*if by e-mail, clicking on the "unsubscribe" link at the bottom of each email;
*if by sms, answering stop to sms;
*if via all the web spaces animated by Hello World on social networks, by unsubscribing from the page Hello World.
15. Cookies
When consulting the site, information about the browsing of customers is likely to be recorded in "cookies" files installed on their terminal (computer, tablet, smartphone).These cookies are issued in order to facilitate the browsing of the site and allow to recognise the browser of the customers when they are connected to the site.
Cookies are only installed after acceptance by the customer, the continuation of the navigation on the site worth accepting.Most browsers accept cookies automatically, but the client may at any time choose whether or not to accept cookies from its browser settings, often located in the "tools" menu or "preferences" of its browser. Any settings implemented by the customer may adversely affect their user experience and parts of the site may not be accessible in their entirety.br>
The site uses computer applications from third parties, which allow the customer to share content of the site with other people or to make known to these other people his opinion regarding content of the site (social networks such as facebook, "google +", "twitter", etc.). When the customer consults a page of the site containing a button "share" or "i like", his browser establishes a direct connection with the servers of the social network concerned. if it is connected to the social network during navigation, the application buttons can be used to link the pages viewed to its account. If it interacts by means of plug-ins, for example by clicking on the button "like" or leaving a comment, the corresponding information will be transmitted to the social network concerned and published on its account. If the customer does not want social networks to link the information collected via the site to his account, he must disconnect from the social network concerned before visiting the site.
Hello World is under no circumstances responsible whatsoever for the content or operation of any of the social networks, including those that may be linked to the site. To understand how social networking sites use information about the customer's activities on our website and on the internet, the customer is invited to read their respective terms of use and privacy policies.
16. Intellectual property, domain name and website
The reproduction or representation, in whole or in part, of the pages, data and any other constituent of the site helloworld-collective.com, by any process or support whatsoever, without prior written authorisation of Hello World , is prohibited (with the exception of copies for private use and those made for the purposes of the press) and constitutes an infringement punishable by the intellectual property code, which may incur civil and/or criminal liability for its author.
The trademarks appearing on this website, in particular the "Hello World" trademarks, are registered trademarks of Hello World. Any reproduction in whole or in part or any use of these trademarks without the prior written consent of their owner is prohibited.
Hello World is the exclusive owner of all the elements (models, illustrations, images, soundtracks, texts, logos, brands...) constituting the site. It is therefore forbidden to reproduce in any form whatsoever, directly or indirectly, the elements referred to in the previous paragraph, as well as to alter the trademarks, patents, names, acronyms, logos, colours, graphics or other signs appearing on the elements made available on the site, and more generally to use or exploit these elements other than in the context of the performance of the present.
As such, the reproduction or use of all or part of these elements is only authorised for the exclusive purpose of information for personal and private use, any reproduction and any use of copies made for other purposes being expressly prohibited.
17. Partial Disability
If one or more stipulations of the gtc are held for invalid or declared as such pursuant to a law, regulation or following a final decision of a competent court, the other stipulations shall retain all their strength and scope.
18. Non-waive
No tolerance, inaction or inertia of Hello World may not be construed as waiving its rights under the terms of the GTC.
19. Applicable law - competent jurisdiction
The GTC are subjected to French law. In the event of a dispute, the customer and Hello World may have recourse to conventional mediation. Hello World informs the customer in this respect of the existence of alternative methods of settling disputes such as mediation or arbitration.
The client may contact the dispute resolution platform put online by the european commission at the following address: http://ec.europa.eu/consumers/odr/.
Any dispute relating to the execution or breaking of a sale, the interpretation, execution or termination of these GTC shall be subject, in the absence of an amicable agreement, to the legally competent courts.